Head of Metallurgy - Rotech

About the Company

Rotech Laboratories Ltd is one of the UK’s leading materials testing laboratories which provides an extensive schedule of UKAS accredited tests and is NADCAP accredited for Cleanliness verification. Our Services include: Metallography, Mechanical Testing, Hardness Testing, Chemical Analysis, Finish Testing, Fastener Testing, Product Testing and Weld Testing.

To find out more about Rotech, please click here

About the Role

We have a fantastic opportunity for a Head of Metallurgy to join us.  As a key member of our team, you will be responsible for:

  • Delivering a consistently high standard of experience and service to our customers by building, maintaining, and championing a culture of customer focus across the department
  • Leading a team of Metallurgical Technologists and Technicians
  • Managing the workflow through the department by planning, implementing, and delivering the deliverables for our customers, reporting on these regularly
  • Ensuring competent and approved staff carry out tests and interpret test data accordingly
  • Carrying out test method modification, development, and validation of new methods in accordance with the documented management system
  • Balancing service delivery with cost to serve, ensuring costs are controlled within the budget
  • Sub-contracting any metallurgical testing requirements, (with customers authorisation) to ‘Approved’ laboratories, ensuring customers’ service levels are not adversely affected
  • Certification and calibration records are in place and are in line with current instructions and acceptance criteria
  • Ensuring all MI is trusted/clean data and then lead on the interrogation of all that is available to identify opportunities to improve performance so new product development initiatives and service delivery can be developed
  • The Management System procedures, ensuring these are implemented to maximise operating efficiency and maintain internal controls to safeguard quality standards


For this role, we are looking for someone who has:

  • Proven track record of leading and managing operations team/s
  • Goal Orientation
  • Influencing & negotiation skills
  • Strong analytical skills
  • Organising and Problem solving
  • Logical thinking
  • Decision making
  • Excellent inter-personal skills and communication both written and verbal
  • Influencing skills both with internal and external stakeholders
  • Social Media experience
  • Strong focus on Customer Service
  • Good ‘report writing’ skills
  • Understanding of Cost and Financial Management
  • Basic understanding of Employment Law – how this translates into Company policies & procedures

In return we offer:

Excellent company benefits including pension, life assurance and a health cash plan, plus on site parking

We pride ourselves on being an employer of choice where all staff can thrive. We believe that supporting our staff both personally and professionally allows them to give their absolute best to our customers. Our aim is to foster a good working culture that recognises and reflects the importance of good mental health and wellbeing and provides effective support when colleagues need it.

We are a value lead organisation

  • Be Innovative
  • Be Brave
  • Be Dependable
  • Be Collaborative
  • Be Encouraging
  • Be A Family
  • Be Responsible

If you are interested in this role and this sounds like the team you want to be part of, then we would like to hear from you.