Shukers is delighted to announce their 2017 Land Rover Retailer of the Year positions!March 23, 2018
Shukers is delighted to announce their 2017 Land Rover Retailer of the Year positions! Shukers Ludlow has been placed 2nd (nationally) and this is the highest place ever for the business. What a fantastic result and well deserved. The Ludlow staff are naturally 'Customer First' and it shows. Well done to Managing Director, Joe Barney and the Ludlow team!
Shukers Aberystwyth is a newly acquired retailer for RO and has climbed an impressive 35 places in less than a year due to the commitment of a great team. We are looking forward to seeing what they achieve in 2018. Well done to Head of Business, Neil Parry, and the Aberystwyth team.
The Shukers teams were performing against 118 Land Rover retailers nationally and they were all measured equally on 14 contributing factors within the sales and aftersales departments. The results are based on targets and performance. All retailers are measured throughout the year and with a physical audit bi-annually on hundreds of standards including site standards and presentation, Customer First principles, customer service and customer surveys, demonstration vehicle and showroom requirements, marketing, aftersales equipment, staffing levels, H&S, mystery shop, targets & performance.
Rubery Owen is extremely proud of the achievements of the team, and congratulations to Joe Barney who has achieved these results within a year of taking the position of Managing Director of Shukers.< Back